The Elegant Guesthouse

We had an extraordinary time. It was magical and we couldn't hav asked or hoped for more. Thank you both so much for all of your time and assistance.

Emma M reviewing Best of Botswana for Families on 18 November 2024

We had an amazing experience - absolutely loved it.
Mohamed and Said were great and very patient especially with me going downhill - was quite nervous about the scree slopes and paths.

Will be a trip we remember forever

Maritta B reviewing Atlas Valleys & Villages Trek - Value on 11 November 2024

Trip was great and all the arrangements were excellent so thank you for all the help!

Drivers and transfers were all good - on time and very good service on each trip.

Accommodation was lovely - Douar Samra was amazing (weather could have been better but lovely regardless). Riad in Marrakesh was also great!

All in all a great trip and we loved the variety of the mountains, Marrakesh and the coast.

Thanks you once again!

Hardeep S reviewing Boutique Marrakech & Atlas Mountains on 15 April 2024

I was also just about to email you to thank you and the team for arranging yet again, another wonderful experience.

Mount Kenya was spectacular and wild - I think I prefer it to Kili in many ways. The entire support team was professional, friendly and all round fantastic in making sure that we were safe, well fed and well looked after. In particular, we would commend Peter the guide as well as Paul one of the porters who doubled-up as his deputy on summit day. Our route was often shrouded in mist and rain that rapidly gathered in the valleys and moorlands, and we were very impressed at how Peter managed to navigate us safely through all of that notwithstanding. In addition, we loved learning about the history of Mount Kenya from him in the evenings. And ofcourse, I was blown away by the lovely birthday surprise at the end complete with balloons and a delicious cake that had journeyed with us from day 1. One thing we might recommend because of the sudden change in weather (it would sometimes get extremely cold and wet) is for the equipment list to be a little bit more detailed in terms of its recommendations e.g. layers to be moisture-wicking, walking boots be waterproof, doubling up on socks to avoid blisters etc.

El Karama is a beautiful conservancy and the lodge a true labour of love. Great hospitality in a relaxed environment. Delicious, fresh food. We enjoyed the drives, even if we didn't see much wildlife as the heavens opened on us for the last two outings. However, since it was very much geared towards families, I am not sure if I would stay again without kids. That said, I think it was perfect for a 3d/2n stay post mountain, and a much better choice than flying to the masai mara given the limited time we had.

Our transits were smooth. Samuel the driver was always on time, drove safely and kept the vehicle clean.

So it was a brilliant experience and one which I certainly will cherish for some time to come. It was great to work with you for a third time, and I certainly hope it won't be the last

Juhae C reviewing Mount Kenya Sirimon Naro Moru Trek on 01 March 2024

Thank you, we had an absolute wonderful time, and everything was well-planned and as described. Carla was crying on the day of our departure from Ants Nest, she didn’t want to go home and for it all to end, and when I asked how much longer she would want to stay, she responded “four weeks”

Lars B reviewing Best of South Africa for Families on 01 March 2024

We had the most amazing time. It exceeded all my hopes of what the trip would be. The guides, the hotels - everything was of such a wonderful quality. Thank you for organizing everything. I will absolutely recommend Tourdust and use you again.

Claudia L reviewing Luxury Desert Holiday on 11 January 2024

We had a brilliant trip!
An amazing experience for parents, children and grandparents alike.
We are already planning a trip to Vietnam next year

Kate B reviewing Morocco Family Holiday: Kasbahs, Mountains & Souks on 10 January 2024

Dear Lisa. On behalf of the three generations of the Rowland family. Thank you, so much, for organising our wonderful holiday to Botswana and the Victoria Falls. The trip of a lifetime. The week mobile camping in the bush, with our guide Nandos and his crew was a fantastic adventure. How they manage to cook such wonderful food on an open fire is amazing. The sites were constantly visited by monkeys and once by elephants. We were even lucky enough to see two packs of wild dogs, once with a kill. Waterberry Lodge on the Zambezi River is a wonderfully tranquil place. Ideal to relax after the adventures of our safari and visiting Victoria Falls. Very many thanks once again

Godfrey R reviewing Private Mobile Family Safari in Botswana on 25 September 2023

We had a great time - even with the flight between Governors and the coast being two flights and a car! We also experienced a power cut At Nairobi airport on the way home so 2+ hours late taking off. Governors. Wonderful people and dealt with the flight delay very well - taking us back and letting us know that we could stay there if the flight was delayed overnight. The game drives were excellent and our guide (Erick) obviously very experienced and managed to find all the key animals - no rhino in that part of the Masai Mara but everything else in abundance - never seen so many herbivores (many many elephants as well as all the others) as well as two prides of lions. Could not have asked for more. The ‘tent’ was excellent and comfortable and well serviced. The only ‘complaint’ would be that the food - especially dinner - could be improved (I think we got a bit bored of soup as a starter for every meal bar one) and the main courses were not at the same level as Kinondo Kwetu and while all were explained there was no choice offered. The breakfasts were just what was needed after an early game drive. Kinondo Kwetu. What a great location and the welcome when we arrived at just gone 11.00pm was better than you could have ever thought possible - they we’re disappointed that we did not at that time want the full dinner experience! The rooms we’re comfortable. The food was excellent but again no choice was offered - other than for allergy reasons (which we do not have). May be some choice would be nice. Having said that the food we did have was excellent as were the wines (albeit a short list!) and other drinks. There were (as you know) lots of facilities/sports options - but we spent our time relaxing which was exactly what we needed and there were lots of places to do that. Overall. We would go back to both places - perhaps a few more nights at Kinondo Kwetu next time but 3 nights at Governors was perfect for us. Thank you for organising and recommending both places. That you and your colleague for trying to find out about the plane (flat tyre) but communication by the flight company left a lot to be desired (Governors were furious that they were not told and had taken us to the airstrip). Phil

Philip R reviewing Masai Mara Safari & Kenya Beach on 01 September 2023

It was certainly a holiday of a lifetime for us and we loved every minute!! The standard and location of each accommodation was excellent, as was the variety of each different accommodation type. Our schedule was perfect and we managed to achieve everything on our to-do task list. Your documents were also really helpful, as were the driving directions. We all thank you for making this such a wonderful holiday. Happy to leave a review publicly if you point me the right way. Best Steve

Stephen H reviewing Classic Garden Route & Eastern Cape Safari on 01 September 2023

Hi Lisa, Thanks for your email! It was amazing thank you! We had the best time, everything ran smoothly (aside from a break-down due to faulty clutch on day 1 of the tour, but our guide / driver sorted that and we were back on track by that evening). Saw all the things we wanted to see, even a mum and cub cheetah. Our boys have had such a different holiday and a fab taste of the world! Thank you so much for organising this for us. We’d definitely recommend our guide/driver (Tuhafeni) and assistant (Frans) again. Nicola

Nicola T reviewing Highlights of Namibia - Family Group Tour on 18 August 2023

Hi Lisa

Thanks for getting in touch. We had a great time in Namibia, in no particular order, some thoughts:

Oberland Lodge was the accommodation we liked the most: well designed, privacy, good setting, convenient, good food.
Etendeka Mountain Lodge was stunning, in terms of setting, and the tents were the most high end tents I’ve ever stayed in. Dennis shared some spectacular views of the night sky through his telescope which was really interesting.
All our guides were good, professional, knowledgeable, personable. Can’t praise them enough.
A highlight was the catamaran tour, both our boys had this as their top excursion I think. I’d have preferred a tour with a few less people but not a big issue.
Sossusvlei was one of my highlights, climbing the dunes was good. Actually, across the whole holiday, I’d have liked to have done more hiking / walking safaris but that’s probably down to my planning.
Mushara Lodge had excellent service and the staff performed a few African songs after dinner one night, which was lovely. The lodge itself could do with a refresh, in terms of physical product.
The Elegant Guest House was clean and comfortable. And nicely close to Joe’s Beerhouse. Plus it had the best wifi and so a hit with the kids.
The car we got (Toyota Hilux) was excellent, I’m trying to find an excuse to buy a one.
The Cornerstone Guesthouse was probably the least glamourous place we stayed (it was all clean and safe though) but actually the two owners (I forget their names now) gave some of the best/friendliest service.
Logistically everything went off without a hitch, guides showed up on time, all the accommodation was right and they were expecting us. We had some requirements around our son’s medication being refrigerated, everyone was very helpful with this.

I’ll let Sarah chime in with anything I missed and at some stage I think we’ll be in touch about a trip to Botswana Or maybe Peru.

All the best,

Phil

Philip A reviewing Highlights of Namibia - Classic Self Drive on 28 July 2022

The Namibia trip was fantastic!

Self-driving was brilliant, and the chronology of the itinerary was perfect (against the flow/direction most other travelers took).

As for specifics:

OKONJIMA
This place was the best!
Best service, best staff, best food, best experiences, best facilities.
We saw a cheetah kill, leopards, and white rhino (which we were not expecting).
If you’ve never been you should go...If I ever go back to Namibia I will revisit.

EMANYA
The only (slight) disappointment.
Maybe because it was right after Okonjima, but the service was lacking, the facilities were a bit run down, it was the only place with mosquitoes in the room with no net and no spray. Food was marginal. Not sure if there are better options in the area, though.

OKAUKEUJO
Etosha Park was amazing. There was so much wildlife with so little crowds.
The Okaukeujo Camp had the best watering hole with animals coming in at all times of the night. A great experience exclusive to the camp.

DORO NAWAS
Beautiful place. Very private. Food and service excellent.
A nice stopping point on the drive.

SPITZKOPPE
An amazing place...How they laid out and built it.
Enjoyed exploring the grounds and the local area/sights.
The staff was on par with Okonjima.
2 days were perfect.

Ivin provided us with good advice/information/recommendations along the route, along with a cell phone and cooler for the trip. The car was perfect.
They represent Tourdust well!

Again, another great trip you put together...Thank you!

Earl W reviewing Northern Namibia Highlights - Self Drive on 17 October 2018